SLIs: The Cornerstone of Reliable Services
Performance of a service based on specific metrics like latency, availability, or error rates to ensure reliability standards are met.
Monitoring Service Performance with Key Metrics
Service Level Indicators (SLIs) are specific metrics used to measure the performance of a service. By tracking SLIs, organizations can ensure that their services meet predefined reliability, availability, and performance standards.
Why SLIs Matter:
- Enhanced Service Quality: Identify and address performance issues proactively.
- Improved Customer Experience: Deliver reliable and high-performing services.
- Data-Driven Decision Making: Make informed decisions based on real-time data.
- Risk Mitigation: Minimize the impact of potential service disruptions.
- Regulatory Compliance: Adhere to industry standards and regulations.
Key SLIs to Monitor:
- Latency: Measure response times to user requests.
- Availability: Track system uptime and downtime.
- Error Rate: Monitor the frequency of errors and exceptions.
- Throughput: Measure the rate at which a system processes requests.
- Success Rate: Track the percentage of successful requests.